Terms of Service and Privacy Policy

Terms of Service for Powerhouse Moving Solutions

TERMS OF SERVICE
Last updated April 14, 2025


AGREEMENT TO OUR LEGAL TERMS
We are Powerhouse Moving Solutions ( " Company," " we," " us," " our" ) , a company registered in North Carolina , United States at 207 W Millbrook Rd, Raleigh, NC 27609, USA , Suite 210 #2089 , Raleigh , NC 27609 .

We operate the website https://www.powerhousemovingsolutions.com (the " Site" ) , as well as any other related products and services that refer or link to these legal terms (the " Legal Terms" ) (collectively, the " Services" ).

You can contact us by phone at (+1)919-710-8545 , email at aroth@powerhousemovingsolutions.com , or by mail to 207 W Millbrook Rd, Raleigh, NC 27609, USA , Suite 210 #2089 , Raleigh , NC 27609 ,  United States .

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ( " you" ), and Powerhouse Moving Solutions , concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason . We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.


1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

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2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content" ), as well as the trademarks, service marks, and logos contained therein (the "Marks" ).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services
Subject to your compliance with these Legal Terms, including the " PROHIBITED ACTIVITIES " section below, we grant you a non-exclusive, non-transferable, revocable license to:
  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose .

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: aroth@powerhousemovingsolutions.com . If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the " PROHIBITED ACTIVITIES " section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ( "Submissions" ), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
  • confirm that you have read and agree with our " PROHIBITED ACTIVITIES " and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission ;
  • warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions ; and
  • warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:   ( 1 ) you have the legal capacity and you agree to comply with these Legal Terms;   ( 2 ) you are not a minor in the jurisdiction in which you reside ; ( 3 ) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; ( 4 ) you will not use the Services for any illegal or unauthorized purpose; and ( 5 ) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:
  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ( "gifs" ), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms" ).
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses .
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

5. USER GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions" ). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses , rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous , slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

6. CONTRIBUTION LICENSE

You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

7. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

8. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy:   https://www.powerhousemovingsolutions.com/empty-page . By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States . If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States , then through your continued use of the Services, you are transferring your data to the United States , and you expressly consent to have your data transferred to and processed in the United States .

9. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

10. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

11. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of North Carolina applicable to agreements made and to be entirely performed within   the State of North Carolina ,  without regard to its conflict of law principles.

12. DISPUTE RESOLUTION

Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes" ) brought by either you or us (individually, a "Party" and collectively, the "Parties" ), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least sixty (60) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ( "AAA" ) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ( "AAA Consumer Rules" ), both of which are available at the American Arbitration Association (AAA) website . Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in United States , North Carolina . Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the  state and federal courts  located in Wake County ,   North Carolina , and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts . Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

13. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

14. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

15. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US   DURING THE six (6) mONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING .   CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

16. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: ( 1 ) use of the Services; ( 2 ) breach of these Legal Terms; ( 3 ) any breach of your representations and warranties set forth in these Legal Terms; ( 4 ) your violation of the rights of a third party, including but not limited to intellectual property rights; or ( 5 ) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

17. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

18. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

19. SMS TEXT MESSAGING

Opting Out
If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP.” You may receive an SMS message confirming your opt out.

Message and Data Rates
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

Support
If you have any questions or need assistance regarding our SMS communications, please email us at aroth@powerhousemovingsolutions.com or call at (+1)919-710-8545 .

20. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

21. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

22. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Powerhouse Moving Solutions
207 W Millbrook Rd, Raleigh, NC 27609, USA
Suite 210 #2089
Raleigh , NC 27609
United States
Phone: (+1)919-710-8545
Fax: (+1)919-741-6212
aroth@powerhousemovingsolutions.com

Powerhouse Moving Solutions Privacy Policy  

Introduction

This Privacy Policy outlines Powerhouse Moving Solutions (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.powerhousemovingsolutions.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") [add explanation regarding the legal grounds for processing personal information, such as:] is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What information we collect?

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
  • [add types of personal information collected, and respective explanations, such as:]
  • Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.  
  • …
  • …

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:
  • [ add types of detailed uses, such as:]
  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
  • To serve you advertisements when you use our Site (see more under "Advertisements"); 
  • To market our websites and products (see more under "Marketing"); 
  • Conducting statistical and analytical purposes, intended to improve the Site.
  • …
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 
  • Hosting and operating our Site;
  • [Add and amend relevant types of third parties, such as:]
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf; 
  • Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
  • Providing you with marketing offers and promotional materials related to our Site and services; 
  • Performing research, technical diagnostics or analytics;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

User Rights

You may request to: 
  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
[add contacts details] .

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. [ explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

  We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

[Add information regarding opt-out options from personalized advertisements, such as:] You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [add applicable email address] .

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at [add applicable email address] .

Please complete the details of the company

Last Modified __________

Welcome to Powerhouse Moving Solutions. By engaging our moving, junk removal, or storage services, you agree to be bound by the following Terms of Service (ToS). Please read these terms carefully before using our services. If you do not agree with any part of these terms, you may not use our services.


1. Definitions

  • "Company" refers to Powerhouse Moving Solutions, its employees, agents, and affiliates.
  • "Client" refers to the individual or entity engaging the Company’s services.
  • "Services" include moving (local and long-distance), junk removal and storage services provided by the Company.
  • "Items" refer to any goods, belongings, or materials handled, transported, stored, or disposed of by the Company.

2. Services Provided

The Company offers the following services, subject to availability and agreement:

  • Moving Services: Packing, loading, transporting, unloading, and unpacking of Client’s items to or from designated locations.
  • Junk Removal Services: Removal and disposal of unwanted items, including household goods, appliances, furniture, and non-hazardous waste.
  • Storage Services: Short-term or long-term storage of Client’s items in Company facilities or third-party facilities.

Specific services, timelines, and pricing will be outlined in a separate service agreement or quote provided to the Client.


3. Client Responsibilities

  • Accurate Information: Client must provide accurate details about the items to be moved, removed, or stored, including size, weight, quantity, and any special handling requirements.
  • Access: Client must ensure safe and unobstructed access to pick-up, delivery, and storage locations.
  • Preparation: Client is responsible for preparing items for transport or storage (e.g., packing fragile items, securing valuables) unless otherwise agreed.
  • Prohibited Items: Client agrees not to include hazardous materials (e.g., flammable liquids, explosives, toxic substances), illegal items, or perishable goods in any service unless explicitly permitted by the Company.

4. Pricing and Payment

  • Quotes and Estimates: Pricing is based on the scope of services, item volume/weight, distance, and labor required. Estimates are not binding unless confirmed in writing as a fixed quote.
  • Payment Terms: Payment is due as outlined in the service agreement, typically upon booking, at the time of service, or within [X] days of invoicing. Late payments may incur fees.
  • Additional Charges: Client may incur extra charges for unforeseen circumstances (e.g., difficult access, additional items, or extended storage time), as communicated by the Company.
  • Deposits: A deposit may be required to secure services, which is non-refundable except as outlined in Section 6 (Cancellations).

5. Liability and Insurance

  • Limited Liability: The Company’s liability for loss or damage to items is limited to $[X] per pound per item or $[X] total per shipment/storage unit, unless additional coverage is purchased.
  • Client’s Risk: Items are moved, removed, or stored at the Client’s risk, except where loss or damage is directly caused by the Company’s gross negligence.
  • Insurance Options: The Company offers basic valuation coverage included in the service fee. Additional insurance may be purchased for higher coverage. Client is encouraged to maintain their own insurance for high-value items.
  • Exclusions: The Company is not liable for:

  • Damage to items not packed by the Company.
  • Loss or damage due to inherent defects, natural disasters, or Client’s failure to disclose item conditions.
  • Loss of cash, jewelry, or other valuables unless specifically inventoried and insured.

6. Cancellations and Refunds

  • Cancellation Policy: Client may cancel services by providing [X] days’ written notice. Cancellations within 2 days of the scheduled service may incur a cancellation fee of $250 of the quoted price.
  • Refunds: Deposits are non-refundable except where the Company is unable to perform services due to its own fault. Refunds for prepaid services will be prorated based on work completed.
  • Delays: The Company is not liable for delays caused by factors beyond its control (e.g., weather, traffic, or mechanical issues).

7. Junk Removal Specific Terms

  • Disposal: The Company will dispose of items in compliance with local regulations, prioritizing recycling and donation where feasible.
  • Hazardous Materials: The Company reserves the right to refuse removal of hazardous or illegal items. Client is responsible for any costs related to improper disposal attempts.
  • Ownership Transfer: Once items are removed, they become the property of the Company for disposal, donation, or recycling, unless otherwise agreed.

8. Storage Specific Terms

  • Storage Fees: Client agrees to pay monthly storage fees in advance. Failure to pay may result in late fees or lien proceedings as permitted by law.
  • Access: The client may access stored items with 30 days’ notice, subject to facility hours and availability.
  • Condition of Items: The client acknowledges that long-term storage may affect item condition (e.g., due to humidity or pests), and the Company is not liable for such changes absent gross negligence.
  • Abandonment: Items unclaimed after 1 month may be considered abandoned, and the Company may sell or dispose of them to recover unpaid fees, per applicable laws.

9. Claims and Disputes

  • Damage Claims: Client must notify the Company of any loss or damage within 10 days of service completion. Claims must include detailed documentation (e.g., photos, receipts).
  • Statute of Limitations: Claims must be filed within 2 months of the service date.

10. Termination of Services

  • The Company may terminate services or refuse to perform if:

  • Client violates these ToS.
  • Payment is not received as agreed.
  • Services pose a safety or legal risk.
  • Termination does not relieve Client of payment obligations for services rendered.

11. Privacy and Data

  • The Company collects Client information (e.g., name, address, payment details) to provide services. This data is handled per our Privacy Policy, available at www.powerhousemovingsolutions.com.
  • Client consents to the Company contacting them for service-related purposes.

12. Force Majeure

The Company is not liable for failure to perform services due to events beyond its control, including but not limited to natural disasters, strikes, or government actions.


13. Governing Law

These ToS are governed by the laws of North Carolina. Any legal action must be brought in Raleigh, North Carolina.


14. Amendments

The Company may update these ToS at any time. The version in effect at the time of service applies to that service. Updated terms will be posted at www.powerhousemovingsolutions.com.


15. Entire Agreement

These ToS, along with any service agreement or quote, constitute the entire agreement between the Company and Client, superseding any prior discussions or representations.


Contact Us

If you have questions about these Terms of Service, please contact us at:

  • Email: aroth@powerhousemovingsolutions.com
  • Phone: 919-710-8545
  • Address: 207 W. Millbrook Rd. Suite 210 #2089 Raleigh, NC 27609

Last Updated: 04/18/2025


Important Notes

  • Customization: This is a generic framework. Specific terms like liability limits, cancellation periods, or prohibited items should reflect your company’s policies and local regulations (e.g., hazardous waste laws, lien rights for storage).
  • Jurisdiction: Laws vary widely (e.g., California’s strict consumer protections vs. Texas’s lien laws). Ensure compliance with DOT regulations for interstate moves, environmental laws for junk disposal, and storage lien statutes.
  • Clarity: Use plain language to avoid confusion, especially for clients unfamiliar with industry terms.
  • Legal Review: I’m not a lawyer, so this isn’t legal advice. Have a professional draft or vet your ToS to avoid loopholes or unenforceable clauses.

If you’re looking for something more specific—like terms for a particular company or region—or want me to focus on a certain aspect (e.g., junk removal only), let me know!



Privacy Policy for Powerhouse Moving Solutions

Last Updated: 04/11/2025

At Powerhouse Moving Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.powerhousemovingsolutions.com, engage with our services, or communicate with us through platforms powered by RingCentral, Inc. (“RingCentral”), such as phone calls, SMS, or video conferencing. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information:

  • Name, email address, phone number, or mailing address when you submit forms, request services, or contact us.
  • Account details if you create an account with us.
  • Billing information for processing payments.
  • Communication Data:

  • Call logs, SMS/MMS content, or video meeting details when you interact with us via RingCentral’s platform.
  • Consent records for SMS opt-ins (e.g., through website forms or verbal agreements).
  • Automatically Collected Data:

  • IP address, browser type, device information, and browsing behavior via cookies or similar technologies.
  • Analytics data to understand how you use our website or services.
  • Third-Party Data:

  • Information from partners or publicly available sources to enhance our services or verify your identity.

We do not knowingly collect information from children under 13 without parental consent.


2. How We Use Your Information

We use your information to:

  • Provide and manage our services, including moving, junk removal, storage, or customer support.
  • Communicate with you via email, phone, SMS, or video using RingCentral’s tools (e.g., appointment reminders, service updates).
  • Process payments and fulfill orders.
  • Personalize your experience on our website or services.
  • Analyze usage to improve our website, services, or marketing efforts.
  • Comply with legal obligations, such as record-keeping or fraud prevention.
  • Send promotional messages (only with your consent for SMS or email marketing).
  • Detect and prevent spam, abuse, or violations of our Terms of Service.

We may use artificial intelligence or machine learning (via RingCentral or other tools) to enhance our services, such as analyzing call patterns or optimizing customer interactions, in compliance with applicable laws.


3. SMS and Communication Consent

By providing your phone number and opting in (e.g., via a website form checkbox), you consent to receive SMS, MMS, or calls from [Your Company Name] for:

  • Service updates (e.g., moving schedules, storage reminders).
  • Promotional offers or marketing (if you explicitly agree).
  • Support or transactional messages.

Standard Disclosures:

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply “STOP” to opt out or “HELP” for assistance.
  • For more details, contact us at [support email/phone] or review our Terms of Service.

We do not share your SMS opt-in consent or phone number with third parties for their own marketing purposes.


4. How We Share Your Information

We may share your information with:

  • Service Providers: Companies like RingCentral to facilitate communications, payment processors for transactions, or analytics providers to improve our website.
  • Affiliates: Our subsidiaries or partners to deliver services.
  • Legal Authorities: If required by law, such as responding to subpoenas or protecting our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

We ensure third parties handling your data maintain adequate privacy protections. We do not sell your personal information for cross-context behavioral advertising unless you are notified and opt in.


5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance functionality (e.g., remembering your preferences).
  • Analyze traffic and user behavior.
  • Deliver targeted ads (if applicable).

You can manage cookie preferences through your browser settings or our cookie consent tool. Opting out of cookies may limit some website features. For details, see our [Cookie Policy, if applicable].


6. Data Security

We implement reasonable technical and organizational measures to protect your information, such as encryption for RingCentral communications and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

You are responsible for safeguarding your account credentials and logging out of shared devices.


7. Your Privacy Rights

Depending on your location (e.g., California, EEA, UK), you may have rights to:

  • Access or receive a copy of your personal information.
  • Correct inaccurate data.
  • Delete your information (subject to legal retention requirements).
  • Opt out of marketing communications or data sharing for targeted ads.
  • Request data portability.

To exercise these rights, contact us at [email/phone]. For SMS opt-outs, reply “STOP” to any message. California residents may request a yearly report of data shared for marketing by emailing [email].

We do not use automated decision-making that significantly affects you without human review.


8. International Data Transfers

Your information may be stored or processed in countries outside your residence (e.g., the U.S. for RingCentral’s servers), where data protection laws may differ. We use safeguards like standard contractual clauses to ensure compliance with applicable laws.


9. Third-Party Links

Our website may link to third-party sites (e.g., RingCentral’s portal). We are not responsible for their privacy practices. Please review their policies before sharing information.


10. Retention

We retain your information only as long as necessary for the purposes outlined (e.g., to provide services, comply with tax laws, or resolve disputes). For example:

  • SMS consent records are kept for 5 years to comply with TCR.
  • Account data is retained while active and up to 5 years after account closure unless required longer by law.

When data is no longer needed, we delete or anonymize it.


11. Public Forums

If our website includes blogs or forums, any information you post is public and may be collected by others. To remove your data from these areas, contact us at [email]. Removal may not always be possible (e.g., if archived by third parties).


12. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a website notice. Your continued use of our services after updates constitutes acceptance.


13. Contact Us

For questions, requests, or complaints about this Privacy Policy, contact:

  • Email: aroth@powerhousemovingsolutions.com
  • Phone: 919-710-8545
  • Address: 207 W. Millbrook Rd. Suite 210 #2089 Raleigh, NC 27609

If unresolved, you may contact your local data protection authority (e.g., in the EEA or California).


Key Notes

  • RingCentral Compliance: If using RingCentral for SMS, your policy must comply with TCR (The Campaign Registry) requirements, including clear opt-in language and a statement that SMS consent/phone numbers aren’t shared with third parties for their marketing. Include a checkbox (not pre-checked) on forms with wording like: “By checking this box, I agree to receive SMS from [Your Company Name].”
  • Customization: Tailor the policy to your services (e.g., moving, junk removal, storage). If you don’t use certain features (like video calls), remove them.
  • Legal Requirements: Laws like CCPA (California) or GDPR (EU) may require specific disclosures (e.g., categories of data collected, right to opt out). Check your jurisdiction.
  • RingCentral’s Role: Clarify that RingCentral is a processor, not a controller, of communication data. Their privacy practices are detailed at [ringcentral.com/legal].
  • Attorney Review: I’m not a lawyer, so this is a framework. A legal professional can ensure it meets your needs and complies with regulations.

If you need help refining this for specific services, adding TCR-compliant SMS language, or integrating with your website, let me know more details about your setup!




Privacy Policy


At Powerhouse Moving Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and how it is shared. Please read this policy carefully to understand our practices.

What Personal Information We Collect

We may collect the following types of personal information from you when you interact with our website or services:

Contact Information: such as your name, email address, and phone number (if provided with SMS consent).

Usage Data: information about how you use our website, including your IP address, browser type, and pages visited.

Other Information: any additional details you voluntarily provide, such as through forms or communications with us.


How We Use Your Information

We use the personal information we collect for the following purposes:

To provide and improve our services, including responding to your inquiries or requests.

To communicate with you, such as sending service-related updates or, with your consent, promotional messages via SMS or email.

To analyze website usage and enhance user experience.

To comply with legal obligations or protect our rights and safety.


How We Share Your Information

We take your privacy seriously and limit how your personal information is shared:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or delivering services (e.g., hosting or analytics providers). These providers are bound to protect your data and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

No Marketing Sharing: Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.


Your Choices and Rights

You have control over your personal information:

You may opt out of SMS communications at any time by replying "STOP" to any message or contacting us at [insert contact info].

You may request access to, correction of, or deletion of your personal information by reaching out to us at [insert contact info].

How We Protect Your Information

We implement reasonable security measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: aroth@powerhousemovingsolutions.com

Phone: 919-710-8545

Address: 207 W. Millbrook Rd. Raleigh, NC 27609



SMS Communication Consent for [Your Company Name]

By providing your phone number and opting in below, you expressly consent to receive text messages (SMS/MMS) and/or calls from [Your Company Name] via our communication platform powered by RingCentral, Inc. These messages may include:

  • Transactional Messages: Updates about your moving, junk removal, or storage services, such as appointment confirmations, delivery schedules, or payment reminders.
  • Marketing Messages: Promotional offers, discounts, or news about our services (only if you explicitly opt in to marketing communications).

How to Opt In

To consent to SMS communications:

  • Check the box below (if on a website form) or reply “YES” to our initial SMS outreach.
  • Example checkbox language:
    ☐ By checking this box and submitting this form, I agree to receive SMS/MMS from [Your Company Name] for transactional and/or marketing purposes. I understand that message and data rates may apply.

Key Information

  • Message Frequency: The number of messages you receive will vary based on your service needs or marketing preferences.
  • Message and Data Rates: Standard message and data rates may apply as per your mobile carrier plan.
  • Opt-Out: You may opt out at any time by replying “STOP” to any SMS/MMS message. You will receive a confirmation of your opt-out, and no further messages will be sent unless you opt back in.
  • Help: For assistance, reply “HELP” to any message or contact us at [support email/phone].
  • Non-Sharing: We do not share your phone number or SMS opt-in consent with third parties for their own marketing purposes.

Additional Details

  • Eligibility: You confirm that you are the subscriber or authorized user of the phone number provided.
  • Automated Systems: Messages may be sent using automated dialing technology via RingCentral’s platform.
  • Privacy: Your information is handled per our Privacy Policy (#) [link to your privacy policy]. RingCentral’s privacy practices are available at ringcentral.com/legal.

If you do not wish to receive SMS communications, do not check the consent box or provide your phone number for SMS purposes.



Below is a concise and compliant SMS Consent Language specifically tailored for obtaining user consent to send SMS/MMS communications using RingCentral for your moving, junk removal, and storage company. This language aligns with requirements like the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR), ensuring clear opt-in for transactional and/or marketing messages. However, this is a general template and should be reviewed by a legal professional to ensure it meets your business needs and complies with applicable laws in your jurisdiction.


SMS Communication Consent

By providing your phone number and opting in, you expressly consent to receive SMS and/or MMS messages from Powerhouse Moving Solutions through RingCentral’s platform. These messages may include:

  • Transactional Messages: Service-related updates, such as appointment reminders, moving schedules, junk removal confirmations, storage notifications, or billing information.
  • Marketing Messages: Promotions, discounts, or news about our services (only if you explicitly opt in to marketing).

How to Opt In

  • On Our Website: Check the box below when submitting a form (e.g., for bookings or inquiries).
    Example:
    ☐ I consent to receive SMS/MMS from [Your Company Name] for service updates and/or promotions. Message and data rates may apply. Reply STOP to opt out.
  • Via SMS: Reply “YES” to our initial text message to confirm your consent.

Important Details

  • Message Frequency: Varies based on your service needs or marketing preferences.
  • Costs: Message and data rates may apply per your mobile carrier’s plan.
  • Opt-Out: Reply “STOP” to any message to unsubscribe. You’ll receive a confirmation, and no further messages will be sent unless you opt back in.
  • Help: Reply “HELP” for support or contact us at [support email: e.g., aroth@powerhousemovingsolutions.com] or [phone: e.g., XXX-XXX-XXXX].
  • Non-Sharing: Your phone number and SMS consent will not be shared with third parties for their marketing purposes.
  • Eligibility: You confirm you are the subscriber or authorized user of the provided phone number.

Privacy and Platform

Your information is handled according to our Privacy Policy (#) [link to your privacy policy]. Messages may be sent using automated technology via RingCentral. For RingCentral’s privacy practices, visit ringcentral.com/legal.

If you do not wish to receive SMS/MMS, do not provide your phone number or check the consent box.



Consent for SMS Communication:


The information 919-710-8545 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following:

  • Conversational messages


Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to UNLIMITED SMS messages per week related to your Conversational messages


Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.


Opt-In Method:

You may opt-in to receive SMS messages from POWERHOUSE MOVING SOLUTIONS in the following ways:

  • By submitting an online form


Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.


Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 919-710-8545.


Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


Standard Messaging Disclosures:

COOKIE POLICY
Last updated April 14, 2025



This Cookie Policy explains how Powerhouse Moving Solutions (" Company," " we," " us," and " our") uses cookies and similar technologies to recognize you when you visit our website at  https://www.powerhousemovingsolutions.com (" Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Powerhouse Moving Solutions ) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?
We use first- and third- party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific  cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

 These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name: dm_timezone_offset
Purpose: Used by the platform to know what timezone the website relies on, in order to personalize the website experience in a non-personalized fashion
Provider: www.powerhousemovingsolutions.com
Service: Duda View Service Privacy Policy
Type: http_cookie
Expires in: 15 days

Name: dm_total_visits
Purpose: Used by the platform to know what timezone the website relies on, in order to personalize the website experience in a non-personalized fashion
Provider: www.powerhousemovingsolutions.com
Service: Duda View Service Privacy Policy
Type: http_cookie
Expires in: 11 months 30 days

Name: _GRECAPTCHA
Purpose: Stores a value used to verify that the user is not a bot
Provider: www.google.com
Service: reCAPTCHA View Service Privacy Policy
Type: http_cookie
Expires in: 5 months 27 days

Name: dm_this_page_view
Purpose: Used by the platform to know when the page was first viewed, in order to personalize the website experience in a non-personalized fashion
Provider: www.powerhousemovingsolutions.com
Service: Duda View Service Privacy Policy
Type: http_cookie
Expires in: 11 months 30 days

Name: dm_last_visit
Purpose: Used by the platform to know when the site was last visited, in order to personalize the website experience in a non-personalized fashion
Provider: www.powerhousemovingsolutions.com
Service: Duda View Service Privacy Policy
Type: http_cookie
Expires in: 11 months 30 days

Name: dm_last_page_view
Purpose: Used by the platform to know what last page was viewed, in order to personalize the website experience in a non-personalized fashion
Provider: www.powerhousemovingsolutions.com
Service: Duda View Service Privacy Policy
Type: http_cookie
Expires in: 11 months 30 days

Analytics and customization cookies:

 These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name: _gat#
Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
Provider: .powerhousemovingsolutions.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: less than 1 minute
Name: s7
Purpose: Gather data regarding site usage and user behavior on the website.
Provider: www.powerhousemovingsolutions.com
Service: Adobe Analytics
Type: http_cookie
Expires in: 29 minutes
Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .powerhousemovingsolutions.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 23 hours 59 minutes
Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user
Provider: .powerhousemovingsolutions.com
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year 1 month 4 days
Name: i
Purpose: Used by Yandex Metrica for identifying site users. This cookie exists for a period of 1 year maximum.
Provider: d32hwlnfiv2gyn.cloudfront.net
Service: Yandex Metrica View Service Privacy Policy
Type: pixel_tracker
Expires in: session

Unclassified cookies:

 These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: _cohortId
Provider: www.powerhousemovingsolutions.com
Type: html_session_storage
Expires in: session
Name: Priority
Provider: www.google.com
Type: server_cookie
Expires in: session

How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them . This allows us, for example, to monitor  the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the  Website Storage Settings Panel . You can also control Flash Cookies by going to the  Global Storage Settings Panel  and  following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?
We may update  this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at aroth@powerhousemovingsolutions.com or by post to :

Powerhouse Moving Solutions
207 W Millbrook Rd, Raleigh, NC 27609, USA
Raleigh, NC 27609
United States
Phone: 919-710-8545
Fax: (+1)919-741-6212